Self-Funded Health Benefit Administration
Experience the Distinction
Our strong network savings, best‑in‑class administration, and flexible plan design options give employers the power to build benefits that truly fit their needs.
We combine comprehensive vendor partnerships with integrated, seamless solutions to enhance plan manageability and member experiences. Through in‑depth analytics and data interpretation, we help clients identify opportunities to control costs, improve total cost of care, and exceed performance expectations. With stewardship focused on fund retention and strategic program monitoring, PAI supports smarter decision‑making and stronger outcomes for both employers and their employees. Contact us to learn how our approach can elevate your benefits strategy.

Effective Administration
We help employers implement and monitor programs that meet their needs and support employees where they are, ensuring no opportunities for cost control or improved member outcomes are missed.
Effective administration is rooted in oversight, insight, and proactive management—and PAI delivers all three.
Smarter Benefits Start Here
Powerful enhancements that deliver savings, convenience, and support.
PAI MemberConnect
On-the-Go Health Made Simple
Text messages are a great way to keep up with kids, friends and appointments. Now, they can help members stay on top of their health.
PAI makes it easy to stay connected with our members through their mobile devices. Our goal is to provide both members and their dependents (18+) with useful information and resources, right at their fingertips. By signing up for the PAI MemberConnect text messaging program, members will receive texts with secure, personalized updates on their health benefits and tips. These messages are designed to help you make the most of your healthcare benefits, save on costs, and offer advice on improving your health. We’ll be reaching out regularly to keep you informed and supported.
We highly recommend mobile messaging, though it's totally optional! It's an easy and secure way to get helpful info. Scan the QR code to get started, or visit https://sfba.paisc.com/opt-in-to-receive-texts to opt in!
PAI Analytics®
PAI Analytics is an integrated suite of tools on a single platform allowing an employer to crunch big data into the bite-size pieces needed to drive cost savings and make the most of a health benefit plan design. PAI Analytics' enhanced reporting capability allows a decision maker the opportunity to gauge the real-time performance of a benefits plan. Learn now Planned Administrators, Inc. saw a 50% reduction in report requests from our users because clients can access the information anytime and anywhere they needed it in our latest whitepaper.
Direct Primary Care (DPC)
DPC is a powerful strategy for self‑funded employers seeking better cost control, improved access, and stronger health outcomes. With predictable monthly fees and unlimited primary care access, DPC reduces costly ER visits, specialist referrals, and unmanaged chronic conditions—often lowering overall medical spend by 20–40%.
Employees benefit from same‑day appointments, longer visits, and direct communication with their provider, resulting in more proactive care and fewer avoidable high‑cost claims.
For self‑funded groups, DPC aligns well with the flexibility and transparency they prioritize. It’s customizable to the employer’s population, and when paired with PAI’s administrative expertise, employers receive coordinated support for services outside DPC—such as wrap networks or reference‑based pricing.
Health Coaching
Make Health a Priority
Members’ health and well-being are important, but sometimes they may need a little help to make them a priority. Health Coaching helps members to better manage any lifestyle habits that could possibly affect their health and the quality of their life.
Health Coaching is a confidential phone-based program that guides members through healthy behavior changes by building on their strengths. Health coaches are registered nurses who are available to answer members’ health-related questions and address their concerns. All calls are scheduled at members’ convenience and on their timeline.
Health Coaching Can Help
Whether members want to eat healthier, quit smoking, manage stress, or manage a chronic condition, Health Coaching can help members:
- Better understand their health risks or condition
- Recognize early warning signs that may require medical attention
- Understand their doctor’s recommendations, medications and treatments
- Gain more control over their well-being
- Set goals to reach their healthy best
Virtual Health
Talk to a doctor anytime and anywhere
Our preferred partner, First Stop Health, provides members with 24/7/365 access to quality care from their home or office as opposed to more expensive settings like the doctor’s office or emergency room.
When to use telehealth:
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When you need care now
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If you're considering the ER or urgent care center for a non-emergency issue
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On vacation, on a business trip, or away from home
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Providers can treat:
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Cold & flu symptoms
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Allergies
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Sinus problems
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Sore throat
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Respiratory infection
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Skin problems
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UTI's
Virtual Mental Health
First Stop Health offers access to mental health services. Licensed counselors can help with depression, anxiety, substance abuse, and more. Counselors are available 24/7 and appointments can be scheduled within three days, compared to the national wait time of six weeks.
Wellness Programs
Our Health Management Bundles are a core component of the comprehensive solutions we provide to self‑funded employer groups. These programs emphasize early detection, proactive prevention, and personalized support to help members manage their health more effectively.
Employees living with chronic conditions receive tailored education and ongoing outreach from our team of highly trained health specialists. Members with complex or high‑risk needs benefit from care coordination and compassionate nurse support, ensuring they receive the right care at the right time.
Be Well Engagement Suite
Support for Life’s Lasting Conditions
The Be Well Engagement Suite is designed for members managing chronic or behavioral health conditions. Through condition‑specific education, coaching, and support, members gain the tools needed to improve health outcomes and quality of life.
For more information, contact your PAI Account Executive.
Conditions Supported Include:
- Asthma (adult and pediatric)
- Behavioral Health Conditions
- Recovery support
- Anxiety
- Attention Deficit Hyperactivity Disorder (ADHD – adults)
- Bipolar disorder
- Depression
- Chronic Obstructive Pulmonary Disease (COPD)
- Diabetes (adult and pediatric)
- Heart Disease
- Congestive heart failure (CHF)
- Coronary artery disease (CAD)
- Hyperlipidemia
- Hypertension
- Metabolic Health
- Migraine
- Maternity Care (includes postpartum support)*
*Maternity care is available as an à la carte offering.
Be Well Lifestyle Suite
Building Healthier Habits Over Time
The Be Well Lifestyle Suite helps members develop and sustain healthy behaviors that support long‑term wellness. These programs focus on prevention, resilience, and everyday lifestyle improvements.
For more details, contact your PAI Account Executive.
Lifestyle Programs Include:
- Back Care
- Stress Management
- Tobacco Cessation
- Weight Management (adult and pediatric)
- Maternity Care (includes postpartum support)*
*Maternity care is included when Back Care, Stress Management, Tobacco Cessation, and Weight Management programs are purchased.
Behavioral Health & Chronic Disease Coaching
Our targeted coaching programs provide education, encouragement, and accountability for members managing ongoing health conditions.
Coaching Support Available For:
- Anxiety
- Attention deficit hyperactivity disorder (ADHD)
- Asthma (pediatric and adult)
- Bipolar disorder
- Coronary artery disease (CAD)
- Congestive heart failure (CHF)
- Chronic obstructive pulmonary disease (COPD)
- Depression
- Diabetes (adult and pediatric)
- High cholesterol
- Hypertension (high blood pressure)
- Metabolic health
- Migraine
- Substance abuse
Healthy Lifestyle Coaching
These programs focus on prevention and daily wellness, empowering members to make sustainable lifestyle changes.
Offerings Include:
- Back care
- Maternity care (preconception, maternity, and postpartum)
- Stress management
- Tobacco‑free living
- Weight management (adults and children)
Á La Carte Program Offerings
Wellness Your Way
À La Carte Program Offerings
Our Wellness Your Way à La Carte Programs allow employers to customize health and wellness solutions to meet their workforce’s unique needs. Each offering can be added individually to complement your existing benefits strategy.
24‑Hour Nurse Advisor
Members have peace of mind knowing that registered nurses are available 24/7 to answer health‑related questions, provide guidance, and help members decide when and where to seek care.
Autism Management (ABA Therapy)
This program supports members and families impacted by autism through personalized Applied Behavior Analysis (ABA) therapy. Specialized therapists work with clients in their homes—up to 40 hours per week—to help build essential life skills such as dressing, communication, and daily routines.
Biometric Screening
Biometric screenings make it easy for employees to understand their personal health metrics. This program includes onsite biometric testing and health education sessions, helping employers promote preventive care and early intervention.
Chronic Kidney Disease (CKD) Care
A proactive program designed to identify and support members at risk for kidney disease, intervening early to slow progression and improve long‑term health outcomes.
Comprehensive Case Management
This program helps members stay engaged in their care through personalized outreach, including appointment reminders, care coordination, and cost‑saving guidance to support better health decisions.
Health Management
Designed for members managing chronic conditions, this program helps individuals living with diabetes, heart disease, chronic respiratory conditions, or migraines build healthier lifestyles through education, monitoring, and ongoing support.
Musculoskeletal Management Services
Focused on spine and musculoskeletal health, this program offers coordinated spine care and interventional pain management to improve mobility and reduce discomfort.
Available only to South Carolina‑based employees.
Oncology Management
This comprehensive cancer support program assists members throughout active cancer treatment. Using structured, evidence‑based clinical guidelines, it helps improve treatment compliance, coordinates care, and enhances quality of life during and beyond treatment.
Onsite Medical Care
Employers can establish a dedicated primary care center within their workplace to improve access to care, reduce medical and pharmacy costs, and enhance chronic condition management. Onsite care allows employers to better understand utilization patterns while offering employees convenient, coordinated care.
Radiation Benefit Management
This program manages advanced diagnostic imaging services provided in outpatient settings, helping ensure appropriate use and cost efficiency.
Available only to South Carolina‑based employees.
Radiation Oncology Management
Provides oversight and coordination of outpatient radiation therapy treatment plans, ensuring clinically appropriate, cost‑effective care.
Available only to South Carolina‑based employees.
Plan Perks + Discounts
There’s more to your ID card than just great coverage. Learn all the ways you can save, just because you’re a PAI plan member.
Hearing
Beltone
Beltone makes it easy and affordable for members to enjoy better hearing.
Value Added Items:
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FREE Annual Hearing Tests
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FREE 3-Year Warranty (incl. loss, stolen, and damage coverage)
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FREE 3-Year Supply of Batteries
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Financing Plans (with approved credit)
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Beltone uses the latest technology to develop hearing aids for mild-to-profound hearing loss, allowing us to provide a solution for every lifestyle and budget. Prices start as low as $1010, representing up to 60% off of retail prices.
All Beltone hearing aid purchases include BelCare™, the exclusive after-care program. This commitment to you assures you a lifetime of care at any of the 1500 Beltone locations nationwide. Call 888-418-6763 to find your nearest Beltone location. Bring your PAI ID card with you to your appointment.
TruHearing
TruHearing is an exclusive hearing aid savings program for PAI members. PAI members save on average $980 per hearing aid compared to national average prices. Members can visit any of the over 5,000 TruHearing locations nationwide. Call TruHearing today and start saving 855-586-5507.
Vision
QualSight LASIK
Members receive preferred pricing on LASIK through QualSight providers across the nation with more than 1,000 locations to choose from. You can save 40 to 50 percent on the national average LASIK cost. LASIK prices have increased slightly due to advancements in laser technologies. Prices also can vary by the LASIK procedure type and the region of the country. QualSight LASIK features a national network of credentialed surgeons that have collectively performed more than 6.5 million procedures. LASIK surgery is an FDA-approved procedure, and it is performed to correct nearsightedness, farsightedness and astigmatism.
Please call 855-489-2020 or visit www.qualsight.com/-lasiksc for more information.
Vision Discount Program
Present your PAI ID card at participating vision locations and save on eye exams, frames and lenses. You do not need to have vision coverage with PAI to enjoy these savings. Doctors of optometry and ophthalmology have practices at most participating vision locations to provide exams and prescriptions. For more information, call 866-559-5252 or visit eyemed.com.
Allergy Control Products
Allergy Control Products works hard to find effective products to offer allergy, asthma and sinus sufferers relief from the effects of indoor allergies. Their goal is to help make allergy sufferers’ homes and lifestyles healthier and more manageable. PAI members can enjoy discounts on select doctor-recommended products.
National Allergy
For more than 40 years, doctors have trusted National Allergy® as their patient resource for nondrug allergy, asthma and sinus relief products. Best of all, the products are satisfaction guaranteed and sold at competitive prices to relieve you even more!
Visit www.natlallergy.com/allergydiscount for relief information, expert advice or 24/7 live online support.
These discounts and services are offered as a courtesy to members carrying a PAI member ID card and are not an extension of, or connected to your medical benefits. Programs may be terminated, and pricing, discount rates and other program features may be modified at any time. Suppliers that participate in these programs are solely responsible for the quality of the goods and services they provide. Discounts cannot be combined with benefits. Programs are subject to change.
Measured Performance + Proven Administrative Value Leveraging DPC
Year‑over‑year DPC results demonstrate a 10% decrease in medical costs and an almost 12% reduction in pharmacy spend, driven by improved care navigation, stronger network management, and targeted utilization strategies.
Against commercial benchmarks, outpatient costs are $163 PMPM lower, professional office visit costs are $44 lower, and pharmacy costs are $97 lower, reflecting both pricing efficiency and smarter utilization patterns across all major cost categories.
Looking at a longer trend, the impact becomes even more significant: from CY 2022 (pre‑implementation) through CY 2025, paid medical and pharmacy PMPM increased only 3.21% over three years—compared to a 24% national increase during the same period.
This demonstrates the stability and predictability that employers can achieve when cost management, member engagement, and data‑driven oversight are aligned.
Our Alternative Solutions
Reimagine self‑funded benefits with customizable designs, powerful analytics, and hands‑on support.
Trusted Partners
We collaborate with some of the most respected names in the industry to deliver unmatched value and comprehensive solutions for our clients and members.
How PAI Supports Coverage for Cell & Gene Therapies (CGT)
PAI helps employers manage the financial and clinical complexity of cell and gene therapies by leveraging specialized coverage solutions designed to protect health plans from catastrophic risk. Rather than absorbing the full, unpredictable cost of a single high‑dollar claim, employers participate in a cost‑effective funding model that spreads risk across a broader pool while maintaining access to life‑changing treatments. This approach provides first‑dollar coverage for eligible therapies and their administration, helps stabilize stop‑loss exposure, and ensures members receive care through credentialed Centers of Excellence with dedicated patient navigation. The result is predictable budgeting for employers and timely, high‑quality access to breakthrough therapies for employees—without compromising financial sustainability.
