We’re Here to Help
Connect with our team for member, provider, and group support—whether you need help with claims, eligibility, prior authorization, or general benefit questions.
| Physical Address: | 17 Technology Circle, Suite E2AG Columbia, SC 29203 |
| By Mail: | Planned Administrators, Inc. P.O. Box 6927 Columbia, SC 29260 |
| By Telephone: |
800-768-4375 Toll Free 803-462-0151 Local Telephone |
| Self-Funded Customer Service : | 800-768-4375 |
| Prior Authorization | 800-652-3076 |
| Secure Messages | Through My Benefits Manager |
Limited Benefits Customer Service Numbers
| Line of Business | Phone Number |
| Benefits 4 Today | 1-800-440-3068 |
| Essential StaffCARE | 1-866-798-0803 |
| EssentialCARE | 1-866-740-4006 |
| Express | 1-866-798-0803 |
| Flexible StaffCARE | 1-844-262-6027 |
| HospitalityCARE | 1-888-583-3057 |
| Staffmark | 1-866-798-0803 |