Individual Coverage Health Reimbursement Arrangement

PAI’s Individual Coverage Health Reimbursement Arrangement (ICHRA) administration solution—powered by Group Solutions technology—helps health plans, brokers, and group administrators streamline operations with ease and efficiency.
Designed for carriers seeking a preferred, turnkey solution, this platform delivers a seamless ICHRA experience for brokers and employers. With national scalability, a differentiated group model, and advanced automation, PAI simplifies carrier workflows while providing an exceptional experience for every customer.
Through our partnership, health plans gain access to a clear, intuitive, end‑to‑end solution that streamlines quoting, enrollment, billing, and overall ICHRA group administration. The result is a modern, efficient, fully supported ICHRA offering that meets the needs of today’s market.
Why Choose PAI as Your ICHRA TPA
Along with using the Group Solutions Technology, PAI bring its 40+ years of experience providing flexible administration services, and a diversified portfolio with white-glove customer service to the ICHRA market with its partners, including:
- Customizable Solutions: We provide flexible solutions tailored to carriers and their clients.
- Comprehensive Services: We offer a wide range of administrative services, including claims processing, customer service, and benefits management.
- National Licensing: Operates in all 50 states, we support multiple carriers.
- Innovative Approaches: Our innovative strategies support client partners, enhancing efficiency and effectiveness.
- Experienced Staff: With a well-trained and experienced staff, we reduce the workload for carriers by managing employee benefits, health plans, and retirement plans.
- Group-centered Experience: Employees and brokers shopping and enrollment is in a familiar group-like benefits experience.
- Diverse Contribution Strategies: HRA accounts are set up and funded with employer contributions and employee payroll deductions right in Group Solutions, so monthly premium payments process automatically to the health plan on the members' behalf.
- General Agency Services: We provide general agency services for employees living outside the state or market.
- Broker AOR Protection: Brokers retain agent of record, allowing them to provide service, support and curated plan offerings to employers and employees.
Still have questions? You can view our FAQs or contact ICHRA.Enrollment@paisc.com for assistance.
Resources
- Off-platform coverage verification infographic
- Electronic Funds Transfer Authorization Form
- Exhibit A Administrative Services Terms and Conditions
- Exhibit B: Plan of Benefits
- Administrative Services Agreement
- Employee Enrollment Form
- Enrollment Checklist
- PAI Enrollment Census
- Group Solutions User Guide