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Members
Your Benefits. Your Tools. Your Health.
You have access to a full set of tools and resources to help you understand your benefits, make informed healthcare decisions, and get the most from your coverage.
Whether you’re checking your claims, finding an in‑network provider, managing pharmacy benefits, or tracking your deductible, PAI makes it simple to stay connected to everything you need. Our secure member portal is your personalized hub—built to give you clear, convenient access to your health plan information anytime, anywhere.
Helpful Resources for Your Health
Benefit Resources
Explore the tools below to quickly find forms, locate providers, manage your accounts, and learn more about your health.
Find a Provider
Quickly locate in‑network doctors, specialists, hospitals, and facilities in your area to ensure you receive the highest value from your benefits.
Pharmacy Resources
Tools and information to help you understand your medications, compare costs, and make informed choices.
If your plan includes pharmacy benefits through OptumRx, you have access to convenient tools that help you compare medication costs, find participating pharmacies, and review covered drug lists. For the most accurate information for your specific plan, log in to My Benefits Manager℠ and navigate to PAI Pharmacy Benefits.
Some medications are fully covered under the Affordable Care Act (ACA) at no cost to you. Coverage varies by plan—check your benefit details for specifics. Generic medications are typically covered at $0 cost share.
Unlock your perks and start saving
Plan Perks
Exclusive Discounts and Savings—Just for Being a PAI Member
There’s more to your PAI member ID card than health coverage. As a PAI plan member, you have access to a variety of discounts and value‑added services designed to help you save on everyday wellness needs. These perks are offered as an added benefit of membership—simply because you carry a PAI ID card.These discounts and services are separate from your medical benefits. Programs may change at any time, and pricing or discount rates may vary. Participating suppliers are solely responsible for the products and services they provide. Discounts cannot be combined with insurance benefits.
Hearing - Beltone
Beltone makes it easy and affordable for members to enjoy better hearing.
Value Added Items:
- FREE Annual Hearing Tests
- FREE 3-Year Warranty (incl. loss, stolen, and damage coverage)
- FREE 3-Year Supply of Batteries
- Financing Plans (with approved credit)
Beltone uses the latest technology to develop hearing aids for mild-to-profound hearing loss, allowing us to provide a solution for every lifestyle and budget. Prices start as low as $1010, representing up to 60% off of retail prices.
All Beltone hearing aid purchases include BelCare™, the exclusive after-care program. This commitment to you assures you a lifetime of care at any of the 1500 Beltone locations nationwide.
Call 888-418-6763 to find your nearest Beltone location.
Bring your PAI ID card with you to your appointment.
Hearing - TruHearing
TruHearing is an exclusive hearing aid savings program for PAI members. PAI members save on average $980 per hearing aid compared to national average prices. Members can visit any of the over 5,000 TruHearing locations nationwide.
Call TruHearing today and start saving 855-586-5507.
Vision - QualSight LASIK
Members receive preferred pricing on LASIK through QualSight providers across the nation with more than 1,000 locations to choose from. You can save 40 to 50 percent on the national average LASIK cost. LASIK prices have increased slightly due to advancements in laser technologies. Prices also can vary by the LASIK procedure type and the region of the country. QualSight LASIK features a national network of credentialed surgeons that have collectively performed more than 6.5 million procedures. LASIK surgery is an FDA-approved procedure, and it is performed to correct nearsightedness, farsightedness and astigmatism.
Please call 855-489-2020 or visit www.qualsight.com/-lasiksc for more information.
Vision - Vision Discount Program
Present your PAI ID card at participating vision locations and save on eye exams, frames and lenses. You do not need to have vision coverage with PAI to enjoy these savings. Doctors of optometry and ophthalmology have practices at most participating vision locations to provide exams and prescriptions.
For more information, call 866-559-5252 or visit eyemed.com.
Allergy - Allergy Control Products
Allergy Control Products works hard to find effective products to offer allergy, asthma and sinus sufferers relief from the effects of indoor allergies. Their goal is to help make allergy sufferers’ homes and lifestyles healthier and more manageable. PAI members can enjoy discounts on select doctor-recommended products.
Allergy - National Allergy
For more than 40 years, doctors have trusted National Allergy® as their patient resource for nondrug allergy, asthma and sinus relief products. Best of all, the products are satisfaction guaranteed and sold at competitive prices to relieve you even more!
Visit www.natlallergy.com/allergydiscount for relief information, expert advice or 24/7 live online support.
Wellness Guidelines
Preventive care helps you and your family stay healthy. Our Wellness Guidelines outline recommended screenings and immunizations for every stage of life, including:
- Routine screenings and how often to get them
- Recommended immunizations
- Women’s, men’s, and children’s specific health screenings
Explore more tips for healthy living on our Live Well Blog or visit our health conditions page.
Understanding Your EOB
Know What Your Health Plan Covers — and What You May Owe
Know What Your Health Plan Covers — and What You May Owe
Making the most of your health coverage starts with understanding how your plan processes claims. Whenever you or your provider submits a claim, PAI generates an Explanation of Benefits (EOB) to help you understand what was billed, what your plan covered, and any remaining amount you may owe.
Your EOB includes clear details about:
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The services you received
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How the claim was processed
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What your health plan paid
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What charges (if any) you may owe to your provider
You can view or print your EOBs anytime through your Member Benefit Portal, giving you secure access to your claim history, deductible totals, plan documents, and more.
If you have questions about reading your EOB, call the customer service number on your ID card or send a message through the Member Portal.
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