Post by Jan 31, 2026 7:44:43 PM · 5 min read

Q3 Newsletter

Welcome to the new PAI Newsletter!

 

Observances

July:

  • July 4th: Fourth of July
  • July 20th: National Ice Cream Day
  • July 31st: National Intern Day 

August: 

  • August 3rd: National Sister Day
  • August 13th: Left-hand Day
  • August 26th: National Dog Day
  • August 30th: National Beach Day

September:

  • September 1st: Labor Day
  • September 22nd: Autumnal Equinox (Start of Fall)
  • September 25th: National Daughters Day
  • September 29th: National Coffee Day   

 

Get to know Alison Boling! 

  1. 1.Favorite movie?
    Rush Hour
  2. 2.Favorite local restaurant?
    Lugoff House of Pizza in Camden
  3. 3.Go to lunch order from the cafeteria?
    Taco salad                                                         
  4. 4.How long have you worked for PAI?
    Four years
  5. 5.What is your favorite way to spend the day off?
    Without a doubt, with my children — I have 4 of them.
  6. 6.Do you have any hobbies or activities you are passionate about?
    I love to paint craft painting.
  7. 7.What was the best piece of advice you have ever received?
    Praise God in every circumstance because he will take the broken pieces and turn it into something beautiful.
  8. 8.What is something on bucket list you hope to do one day?
    Work for an animal rescue center finding forever homes for homeless animals.
  9. 9.What is your favorite season and why?
    Football season (kidding)! I guess it would have to be fall. I love the game and during the season, I spend my weekends watching it all day.
  10. 10.What is one thing you wish more people knew about you?
    That I like cook and try new recipes!                      
 
 
 

Quarterly Recap

 

Gary Jeffers

IS Systems Support Manager

Gary Jeffers not only goes above and beyond in his overall helpdesk and support efforts — but also in assisting others. If you've needed after hours or weekend support, he's answered the call. Last year a software update rendered PCs inaccessible. He lead the manual intervention effort to get the devices back online — prioritizing customer service teams to minimize the impact to clients.

 

Janice Marshall

Stop Loss Marketing Assistant II

Welcome Janice Marshall as a Stop Loss Marketing Assistant II. Janice comes to PAI with experience in the employee benefits area. She attended DeVry University and maintains a certification in Medical Billing and Coding. 

 

BiAnca Robinson

Lead Accounting Technician

BiAnca Robinson consistently goes the extra mile, meets challenges head on, and delivers exceptional results. BiAnca’s contributions to our team’s success are invaluable and much appreciated. Congratulations, BiAnca, on receiving a 2024 Super Achiever Award!

 

Shannon Mathis

Auditing/Stoploss Technician

Congratulations to Shannon Mathis as our new Stop Loss Technician! Shannon comes to PAI from BlueCross BlueShield of South Carolina where she was a Senior Quality Assurance Analyst for 3 years. Prior to working at BlueCross, she served roles ranging from customer Service to claims over her 23 year tenure at PAI. Welcome back Shannon!

 

Candace Summers

Benefit File Specialist II

Congratulations to Candace Summers as the new Benefit File Specialist II. She previously worked at PAI as a customer service representative. Her prior years of experience will serve her well as the Benefit File Specialist. Welcome back Candace!

 

Linda McCallister

P&C Claims Manager

Linda McCallister goes above and beyond to ensure the success of her team and PAI. Her commitment to excellence is inspiring, and she consistently sets the bar high through her unwavering dedication to always doing a great job. We are grateful for the positive impact she has on the P&C team, PAI and our clients. With that, we are happy to announce Linda McCallister as our inaugural P&C Super Achiever for 2024!

 

Ruby Clemmons

Project Administrator

Ruby Clemmons, who has been with PAI a little over a year now, has proven herself a dedicated, hardworking individual who is always up for a challenge and is genuinely excited about learning new things. She has been a champion on many projects we have worked on and has been instrumental in implementing a new training curriculum for the Self-Funded claims area and other key projects. 
She is a key asset to the operations team and is always happy to learn and assist whenever and wherever she is called on for help.

 

Lauren Freezon

Marketing Consultant

Congratulations to Lauren Freezon, who recently accepted the role of Marketing Consultant! Lauren has been at PAI for nine years, joining the marketing team in 2020 when she was promoted to Marketing Service Representative. Over the past five years, she has nurtured strong client relationships and served as the main point of contact for many groups.

 

Abby Montes

Client Specialist

Congratulations to Abby Montes on her promotion to Pharmacy Client Specialist! She has been with PAI since 2023; before that she was in the Army, where she traveled to 26 different countries! Congratulations, Abby!

#layer-493

Back-to-School Recipes

Skillet Mac n Cheese

2 cups uncooked pasta (about 8 ounces), such as elbow macaroni, cavatappi or shells
2 tablespoons butter
2 tablespoons all-purpose flour
1-1/2 cups half-and-half cream
3/4 pound process cheese (Velveeta), cubed
Optional toppings: Fresh arugula, halved cherry tomatoes and coarsely ground pepper

View the Whole Recipe

Beat Salad with Goat Cheese

4 medium beets - scrubbed, trimmed, and cut in half

1/3 cup chopped walnuts

3 tablespoons maple syrup

1 (10 ounce) package mixed baby salad greens

1/2 cup frozen orange juice concentrate

1/4 cup balsamic vinegar

1/2 cup extra-virgin olive oil

2 ounces goat cheese

View the Whole Recipe

Recipes for Success

Make a to do list. Cross things off as you accomplish them. Organize your email. Categorize emails to help find things and to make it easier to follow up on. Your inbox should only be the items you need to work. Once completed, file it or delete it. Communication is key along with asking questions to help you learn. Which I will be doing a lot of. Make time for yourself each day. Often in life, we spend so much time helping others, we often forget about ourselves. Read something positive each day. Thanks for the warm welcome, PAI.

"One way to get the most out of life is to look upon it as an adventure". - William Feather

Submitted by Beth Harris

What's yours?
#layer-482

Happening in Columbia

The dinner detective true crime murder mystery dinner show

Price: 77.21

Time: 6 PM to 9 PM

North America’s largest inactive comedy murder mystery dinner theatre show is playing in Columbia, SC! Solve a true crime murder mystery while you feast on a fantastic dinner. The culprit is hiding in plain sight somewhere in the room, and you may find yourself as a prime suspect before you know it!

The actors are not dressed in costume and are hidden in the audience! This results in a fun, social and interactive evening suitable for all adults. Tickets includes our mystery dinner theatre show, along with a full plated dinner, wait staff gratuity, and plenty of surprises during the show.

More Information

803 Day

Dates: August 1, 2025 – August 3, 2025

803 Day has returned, a weekend-long celebration of everything that makes the 803 special!

What’s in Store for 2025?

Pre-803 Day Sponsor Mixer (8/1) - Exclusive networking mixer for sponsors, partners & elected officials (West Columbia)

803 Day 5K Run/Walk (8/2) – Supporting Cola Rose Shower, a 501 © 3 dedicated to women’s healthcare & feminine hygiene donations (Forest Acres)

Citywide Scavenger Hunt on the Soda City Certified App (8/2 – 8/3) – Explore and connect with local gems (public art, historic sites, murals, local businesses, etc)

$8.03 Specials (8/2 – 8/3) – Enjoy deals from participating restaurants & retailers for $8.03

Learn More

Greek Festival

Dates: September 18, 2025 – September 21, 2025

Holy Trinity Greek Orthodox Cathedral welcomes you and offers our hospitality for the annual Greek Festival. Come and enjoy music, atmosphere, food and drink, and learn a little about Greece.

Thursday – Saturday: 10 AM – 10 PM

Sunday: 12 PM – 6 PM

Learn More
#layer-494
 

Guess That Artist

Guess the artist that matches these descriptions!

  • Born in Bay City, Michigan.
  • Has sold over 300 million records worldwide.
  • Winner of seven Grammy Awards and two Golden Globes.
  • Starred in films like Evita, A League of Their Own, and Desperately Seeking Susan.
  • Known as the “Queen of Pop”.
  • Send your answer to marketing@paisc.com. The winner will receive a PAI prize.